Information We Collect
When you contact us by phone, email, or through our website, we may collect your name, phone number, email address, service address, and details about your plumbing issue.
If you use our website, we may automatically collect certain technical information such as your IP address, browser type, and pages you visit. This helps us improve our site and your experience.
How We Use Information
We use your information to schedule appointments, provide slab leak repair services, respond to your questions, and send service updates.
We may also use your contact details to follow up on completed work, share maintenance tips, or let you know about special offers. You can opt out of marketing messages at any time.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to help us understand website traffic and usage patterns. These tools may collect information sent by your browser as part of a web page request.
We may also use third-party service providers for scheduling, payment processing, and customer communications. These providers have their own privacy policies and only access your information to perform services on our behalf.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with trusted partners who help us operate our business, such as scheduling software or payment processors, but only as needed to serve you.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
User Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing.
To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the revised policy on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:
Avondale Slab Leak Repair, Avondale, AZ, Phone: (623) 269-8145